Privacy Policy

Information About SKYLEAD SOLUTION LTD

SKYLEAD SOLUTION LTD provides lead generation, digital marketing, telemarketing, customer acquisition, data management, CRM support, and related business services. We are committed to protecting the privacy and security of the personal information entrusted to us and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SKYLEAD Solution Limited, 128 City Road, London, EC1V 2NX, United Kingdom.
• Cookies: Small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country: Refers to the United Kingdom.
• Device: Any device that can access the Service such as a computer, a cell phone, or a digital tablet.
• Personal Data: (or “Personal Information”) Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website: SKYLEAD Solution, accessible from https://skyleadsolution.com/.
• You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool or through Your browser/device settings.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies (Session Cookies, Administered by Us): Essential to provide You with services available through the Website and to enable You to use some of its features.
• Cookies Policy / Notice Acceptance Cookies (Persistent Cookies, Administered by Us): Identify if users have accepted the use of cookies on the Website.
• Functionality Cookies (Persistent Cookies, Administered by Us): Allow Us to remember choices You make when You use the Website (such as login details or language preference).

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including to monitor the usage of our Service.
• To manage Your Account: To manage Your registration as a user of the Service.
• For the performance of a contract: The development, compliance and undertaking of purchase contracts for products or services.
• To contact You: By email, telephone calls, SMS, or other electronic communication regarding updates or informative communications.
• To provide You with news and offers: Special offers and general information about other goods, services, and events.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: To evaluate or conduct a merger, divestiture, restructuring, or sale of assets.
• For other purposes: Data analysis, identifying usage trends, and evaluating campaign effectiveness.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

• With Service Providers: To monitor and analyze the use of our Service, or to contact You.
• For business transfers: In connection with, or during negotiations of, any merger or sale of Company assets.
• With Affiliates: Requiring those affiliates to honor this Privacy Policy.
• With business partners: To offer You certain products, services or promotions.
• With other users: When interacting in public areas of the Service.
• With Your consent: For any other purpose with Your explicit consent.

Categories of Partners & Survey Sponsors

We work with trusted partners across various industries, including:

• Charity: Animal, health, children’s, humanitarian, or environmental charities
• Finance: Banks, lenders, credit providers, savings, pensions, PCP or Housing Disrepair claims, vehicle leasing
• Gambling: Lotteries, betting, online casino, bingo, or poker platforms
• General & Lifestyle: Property, telecoms, tracing, ID & fraud, education, health & wellbeing, leisure, publications
• Insurance: Car, home, travel, life, pet, boiler, or private medical insurance

Sponsors include: Home Shield Direct Ltd, Scottish Power, Bulb Energy, Your Lotto Services UK, ESB Energy, Octopus Energy, Healthier Intermediaries, Ready for Retirement, Sky UK Limited, Shell Energy Limited, Let’s Subscribe, Look after my bills, Future Choice Marketing Survey, BTG Home Solutions, I Quotes, E genetic, Grey Friars, One Family, The Lead People, The Consumer Helpline, Capital Funeral Plans, Dogs Trust, Triple 5 Ltd, Great Ormond Street Hospital, ME Expert Limited, MATTERS FAMILY, Money Matters, Household Matters, Jigsaw Claims Ltd, Important Matters, One Life, O2, Consumer Matters.

Marketing Service Providers

We share data under strict license terms relying on legitimate interest with the following verified Marketing Service Providers:

• Aura Media Group Limited
• Lead 365 Limited
• Choose Leads Limited
• Marketing Town
• Perfect Ingenuity Limited
• Straight Forward Media
• The Lead People Limited
• Whitegold Media Limited
• Scottish Power
• Octopus Energy Limited
• ESB Energy
• Bulb Energy
• Data Blazers Inc.
• Matters Family
• O2

Your data may also be processed for data validation, enhancement, suppression, and tracing by WAF Technologies Private Limited and 3rd parties. You may opt-out or submit a Subject Access Request to WAF Technologies Private Limited at any time.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Specific retention periods include:

• User Accounts: Retained for the duration of your account relationship plus up to 24 months after account closure.
• Customer Support Data & Chat Transcripts: Up to 24 months from ticket closure for quality assurance and legal defense.
• Usage Data & Analytics: Website analytics and server logs are retained for up to 24 months for trend analysis and security monitoring.

International Data Transfers

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where processing parties are located. Where international transfers outside the UK occur, we ensure appropriate safeguards and adequate controls are implemented in compliance with UK GDPR.

Your Rights as a Data Subject

Under UK data protection law, you have rights regarding your personal data. Exercising your rights is free of charge, and we will respond within one month.

• Right of Access: You have the right to ask us for copies of your personal information.
• Right to Rectification: You have the right to ask us to rectify inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your personal data.
• Right to Restrict Processing & Object: You can request limits on how your data is used or object to processing based on legitimate interests.

Security & Children’s Privacy

Data Security: We use commercially reasonable security measures to protect your data, though no electronic method is 100% secure.

Children’s Privacy: Our Service does not address anyone under the age of 16. We do not knowingly collect personal data from children under 16.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: